Question 1

Do shoppers need to download an app?

Accepted Answer

No. Gonow Play is a Progressive Web App — players just open a link in their phone's browser. No app store, no downloads, no friction.

Question 2

How does the AI scoring work?

Accepted Answer

Players photograph products in-store. Our AI compares their photo to the reference image and assigns a likeness score from 0–100%. If they hit the pass threshold, they earn points. It takes seconds.

Question 3

Can players cheat?

Accepted Answer

We've built multiple anti-cheat layers: the AI detects screenshots, digitally altered images, and photos taken from screens. Combined with EXIF metadata checks, it's very hard to game the system.

Question 4

How long does it take to set up a hunt?

Accepted Answer

Minutes. Upload your product images, set the rules, and publish. No technical skills required.

Question 5

Can each store in my centre have their own promotions?

Accepted Answer

Yes — in upcoming phases, tenants will get their own portal to feature products. For now, you can include any store's products in your hunts.

Question 6

Is it GDPR compliant?

Accepted Answer

Yes. We use Google sign-in and email/password authentication, store minimal personal data, and are fully GDPR compliant. Players can delete their data at any time.

Question 7

What languages are supported?

Accepted Answer

Gonow Play supports multiple languages. We can add your centre's local languages on request.

Prova il gioco subito

Demo Centro Commerciale

Demo Oggetti di Tutti i Giorni

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